Lifetime Residential Installation Warranty

Weber Flooring/Joe's Carpet Providing Peace of Mind

Carpet

Weber Flooring/Joe’s Carpet provides a “lifetime” residential installation warranty on our carpet labor. This warranty is valid when our installation professionals install new carpet and padding purchased from us. This warranty does not include commercial or new construction installations. Customer will be required to present proof of purchase before scheduling any repairs. This warranty is non-transferable.

The types of service provided at no charge under the terms of this warranty include remaking the seams which may gap, ravel, or fray; re-stretching of carpet which may wrinkle; and replacement or repair of transition materials (metals, vinyl strips, etc.) which may become loose.

This warranty does not apply to repairs necessitated by abuse, water damage, improper maintenance, or by customers’ own repairs or removal of carpet to install wiring. Consequential or incidental damages resulting from installation services are not covered by this warranty.

Hard Surface Flooring

Weber Flooring/Joe’s Carpet provides a “lifetime” residential installation warranty on our hard surface flooring labor. This warranty is valid when our installation professionals install hard surface products purchased from us over a substrate that is furnished, prepared, or approved by us. This warranty does not apply to the installation of hard surface products installed over customer-installed underlayment or customer-prepared substrate. This warranty does not include commercial or new construction installations. Customer will be required to present proof of purchase before scheduling any repairs. This warranty is non-transferable.

The types of service provided at no change under the terms of this warranty include the repair of seams that may gap, repair or replacement of transition material (metals, vinyl strips, etc.) and the removal of bubbles resulting from the inadequate application of adhesive.

This warranty does not apply to repairs necessitated by abuse, water damage, improper maintenance, foundation settling, or subfloor movement. Consequential or incidental damages resulting from installation services are not covered by this warranty.